Quality means a lot to us at Pip and Pod. We are committed to providing our customers with the highest level of service and the best quality paper products available.

 

By using our website this attests that you understand and agree to our wholesale terms of trade and conditions of use. We reserve the right to amend any of our terms and conditions, disclaimers or liabilities at any time without formal notice.

 

Please read our policies carefully before purchasing anything from our website.

 

Every effort has been made to ensure that our products are of the highest quality and the information available on this website is correct. Pip and Pod assumes no liability arising from the use of materials or information available from this website.

 

Minimum order

Pip and Pod’s minimim order is $90 wholesale value including GST or a minimum of 30 units for all top up orders thereafter.

 

Pre-payment is required on all new orders. We accept Visa/Mastercard/AMEX or Direct Deposit

 

Minimum Quantity

There is a minimum quantity of 5 units per design for orders purchased on a wholesale basis.

 

Payment methods

All transactions are processed in Australian dollars.

 

Pip and Pod accepts payments via direct deposit, the Stripe secure payment gateway and PayPal.

 

Stripe is a secure online payment system that allows the user to make purchases without leaving the merchant’s website.

 

You can use your existing PayPal account, or you can create one very simply. Alternatively, if you prefer to use a credit card (MasterCard or Visa) to pay for your order, that is easy with PayPal too.

You will be redirected to PayPal’s website and sent a transaction confirmation email once the order process is complete, you will then be returned to Pip and Pod’s website.

 

 

Postage

 

We post to any delivery address within Australia using courier service Sendle. We are not currently distributing our products internationally.

 

We have a flat rate of $8.95 for all parcels exceeding 10 units.

 

Pip and Pod is not responsible for any goods lost or damaged during transit.

 

Firm sale

All products are purchased on a firm sale basis unless you have received a faulty product or an incorrect order.

 

Returns policy

The quality of our product is very important to us and if you have an issue with any of products due to faulty printing or craftsmanship or if we have made a mistake with your order we will readily replace the product, fix your order or arrange a refund for you within 14 days of receival.

 

To arrange a return or exchange, please contact us on 0410 246 767 or email us at info@pipandpod.com.au

 

Please inform us of the date you placed your order and the reason for your return and we will let you know where to return it to.